This is hot off the press on April 28th, 2023. Reddit has a sub forum where people can ask medical questions. Physicians and an AI Chat Bot both answer questions that patients ask. So who (or what) performed better?
“ In this cross-sectional study of 195 randomly drawn patient questions from a social media forum, a team of licensed health care professionals compared physician’s and chatbot’s responses to patient’s questions asked publicly on a public social media forum. The chatbot responses were preferred over physician responses and rated significantly higher for both quality and empathy.”
Well look at that. A ROBOTIC response was more empathetic than a LIVE HUMAN physician.
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