To Keep Them Safe They Removed The Doorknobs

To help keep them safe, they removed the doorknobs. 

Courtice retirement home confined residents to rooms by removing door handles: regulator A retirement home in Courtice failed to protect its residents from abuse and confined them in their suites by removing door handles, a provincial regulator has found. 

The Retirement Homes Regulatory Authority has published the findings of its Feb. 4 inspection of White Cliffe Terrace Retirement Residence. The RHRA said they became aware of the situation at the home due to an anonymous whistleblower. 

The RHRA said the inspection found the home “failed to comply with certain sections of the Retirement Homes Act related to protection against abuse and neglect of residents, as well as confinement.” 

Last month, CP24 and CTV News Toronto obtained a copy of a letter from Verve Senior Living, the company that runs the home, informing families that “a small” number of door handles were removed. “It was a violation of our protocols and practices. 

As soon as we became aware of the incident, all resident’s door handles were immediately reinstalled,” David Bird, president and CEO of Verve Senior Living, wrote in the letter dated Feb. 10.